Shipping, Cancellations & Returns

Shipping

We offer 5-7 business day shipping on all orders placed within the 'lower 48' of the continental United States. For more detail please see our Shipping Policy

Order Cancellations

We aim to ship all products within a few hours of receiving the order, in case you change your mind we allow a cancellation grace period of 1 hour from when your order was placed. Simply email us within 1 hour of placing your order, so that we can cancel it before it's shipped. If your cancellation request is received after the 1 hour cancellation grace period, we will endeavour to cancel your order before it's shipped; if your order has already been dispatched from our warehouse, you will be required to follow our standard Returns Process.

30 Day Returns

Items that have been purchased directly through the QUICKPLAY online store are eligible for return within 30 calendar days from the date the order is delivered. Items must be unused and in the same condition in which they were received. See Returns & Refunds for more info.