Privacy policy

Last updated: October 30, 2026

QUICKPLAY USA (Quick Play Sport LLC) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). QUICKPLAY USA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services, the pages you visit and the words you type into our site search.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies, pixels and similar technologies (see "Cookies, Pixels and Your Choices" below);
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Cookies, Pixels and Your Choices

Our website uses cookies, pixels, scripts and similar technologies. Some are provided by us or Shopify and some by the third parties listed in "Who We Share Personal Information With" below. They fall into four groups:

Strictly necessary. Needed for the store to work: your cart, checkout, login, security and fraud prevention, and remembering your cookie choice. These are always on.
Functionality. Features you can see and use, such as product reviews and customer support chat.
Performance (analytics). Help us understand how visitors use the website so we can improve it, for example which pages are viewed and where visitors click.
Targeting (advertising and marketing). Measure and personalize our ads and marketing, for example recording the pages you view, the words you search for, the items you add to your cart and your purchases, and sharing this with advertising and affiliate partners.

Our cookie banner

When you first visit our website, a cookie banner gives you a choice: Accept or Decline. You can also choose Preferences to turn individual groups on or off. Closing or ignoring the banner never counts as Accept.

In the United States, the Performance and Targeting tools load when you first visit, unless your browser sends a Global Privacy Control signal (see below), until you click Decline or turn those groups off in Preferences.

What happens when you click Decline

When you click Decline (or turn off all optional groups in Preferences):

Performance and Targeting cookies, pixels and scripts stop loading on every page you visit afterwards, including tools from Meta (Facebook and Instagram), TikTok, Spoks, Klaviyo, AppLovin, Microsoft Clarity and our affiliate partners.
We record your choice in Shopify as an opt-out of the "sale" and "sharing" of your personal information and of targeted advertising.

After you click Decline, the following limited information is still collected or sent, because it is needed to run the store or to load content you can see:

Shopify (which hosts our store) receives the information needed to show you the website and process your cart and order, and sets strictly necessary cookies.
Pandectes (our cookie banner provider) receives a record of your choice (the choices you made, the date and time, and an identifier for your browser), so we can respect and prove your choice.
Google (Google Analytics, Google Ads and Google Merchant Center) may receive a limited signal on some pages that tells Google you declined. It contains the page address and page title, and the technical information any browser sends with a web request, such as your IP address and browser type. No cookies are set. Google calls this "consent mode" and states that it uses these signals in aggregate for measurement modeling.
Content we show you: product reviews (Judge.me and Ryviu), customer support chat (Gorgias), fonts (Google Fonts and Bunny Fonts) and security services. Loading this content means your browser sends these providers your IP address, browser type and the page address. They do not receive your choice of products, search terms or purchases for advertising.

If you place an order, we share the information needed to complete it as described in "Needed to run the store and fulfill your order" below, whatever your cookie choice.

Global Privacy Control

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we automatically treat this as a request to opt out of the "sale" and "sharing" of your personal information and of targeted advertising, for the device and browser that you use, from the first page you visit. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

Changing your choice

You can change your choice at any time using the Cookie Settings link at the bottom of every page, or on our Do Not Share or Sell My Data page. You can also delete cookies in your browser settings. Our Cookie Policy explains each group in more detail.

Who We Share Personal Information With

Below are the third parties we currently share personal information with, what for, and when. Each provider uses personal information under its own privacy notice. We update this list when we add or remove a provider.

Needed to run the store and fulfill your order (always)

Shopify: hosts our store, checkout and Shop Pay; processes all store, cart and order information.
Payment providers: process your payment, using the payment details you enter at checkout.
Red Stag Fulfillment (our warehouse) and shipping carriers: receive your name, delivery address, phone number and order details to pack and deliver your order.
Gorgias: customer support chat and email; receives the messages and contact details you send us and your order details.
Judge.me and Ryviu: product reviews; Judge.me receives your name, email and order details to send you a review request after you buy.
Qteedy (Easyquote): lets you email your cart to yourself as a quote from the cart page; receives the email address, address details and cart contents you enter.
Pandectes: our cookie banner; receives a record of your cookie choice.
Google Fonts and Bunny Fonts: load the fonts on our pages; receive your IP address and browser type.

Performance (analytics), unless you click Decline

Google Analytics (Google): pages viewed, site searches, items viewed and added to cart, purchases, and device and browser information, to measure how the website is used.
Microsoft Clarity (Microsoft): session recordings and heatmaps (clicks, scrolls and mouse movement) with text you type and on-page text masked, to improve the website.

Targeting (advertising and marketing), unless you click Decline

Google Ads, YouTube and Google Merchant Center (Google): pages viewed, site searches, items viewed and added to cart, purchases and device identifiers, to measure and personalize our ads on Google and YouTube.
Meta (Facebook and Instagram): the same types of activity, to measure and personalize our ads on Facebook and Instagram.
TikTok: the same types of activity, to measure and personalize our ads on TikTok.
AppLovin: the same types of activity, to measure and personalize our ads in AppLovin's advertising network.
Spoks and Klaviyo: email marketing (Spoks is replacing Klaviyo); pages and products viewed and items added to cart, and your email address if you give it to us, to send marketing emails and reminders. Marketing emails are only sent if you subscribe.
Postscript: text message sign-up and marketing; receives your phone number if you subscribe, and pages viewed. See also "Messaging Terms" below.
Gorgias Convert: on-site offers and pop-ups based on pages viewed.
Awin and GoAffPro: our affiliate programs; record which partner website sent you to us and, if you buy, the order number and value, so we can pay that partner.

Other disclosures

We may also disclose personal information:

When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt out of those uses here, by clicking Decline on our cookie banner, or with Global Privacy Control.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can do this by clicking Decline on our cookie banner, on our Do Not Share or Sell My Data page, or with Global Privacy Control (see "Cookies, Pixels and Your Choices" above).
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, the third parties we work with, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Recent changes. In October 2026 we:

added a Decline button next to Accept on the first screen of our cookie banner;
made sure that clicking Decline stops all Performance and Targeting tools, including Microsoft Clarity, our affiliate tools, Postscript and Gorgias Convert, on every page afterwards;
stopped using the Microsoft (Bing) advertising tag and the Tangoo advertising partner;
began treating Decline and Global Privacy Control as an opt-out of the "sale" and "sharing" of personal information;
added to this Privacy Policy an explanation of our cookie banner, what is still collected after you decline, and a named list of the third parties we share personal information with.

Governing Law

This Privacy Policy is governed by the laws of the State of California.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at quickplay@quickplaysport.us.

Messaging Terms

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/quickplaysport/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/quickplaysport/privacy_policy) and Phone Call SMS Program Terms (https://quickplaysport.us/pages/sms-terms).

Mobile Information Sharing

Mobile phone numbers and SMS opt-in consent collected for our phone-call SMS program are NOT sold, shared, or transferred to third parties or affiliates for marketing or promotional purposes. This category of information is excluded from any third-party data sharing described elsewhere in this policy.